General Information

Generally, a donation to True North Water is, like all charitable donations, not refundable. True North Water may consider (in its absolute discretion) a refund if the donation was made accidentally or in some other extremely unusual circumstance if True North Water receives a written request within 48 hours of the donation.

True North Water will never issue a refund after the donated funds have been granted to a project. If a donation is refunded, the associated tax receipt is no longer truthful so you should shred it.